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Agents need to excel in all aspects of their
business - Sales effectiveness - Value
propositions - Operational services - Customer
management - Technology |
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Travel suppliers need to develop innovative
strategies to address the corporate travel
marketplace and differentiate themselves from
the competition |
Services for
Travel Agents
We focus on helping travel agents create
innovative value propositions to their
corporate customers.
Understanding corporate needs and how travel
fits into the overall corporate T&E process is
increasingly important in developing and
retaining business.
item Consulting has in-depth knowledge of the
complete T&E process, enterprise systems and
integration developed over 20 years. Our
thorough understanding of how to create
business value propositions and ROI business
cases is unique.
We also work with agents to improve sales
effectiveness and customer management.
Affiliate Services
We operate on an affiliate basis with travel
agents - providing T&E consultancy services
directly to end customers.
We have
developed a unique business case process for
analysing the total cost of T&E and
identifying potential saving opportunities. |
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Services for
Travel Suppliers
We assist new and established travel players
to develop innovative business strategies to
position themselves effectively in the
business travel industry.
Customers have included GDSs, technology
companies and travel providers.
Services include:
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Market
Analysis |
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Scenario
Planning |
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Value Proposition Development |
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To-market
Strategies |
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Improved
Sales Effectiveness |
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item consultants have worked with leading
players in the industry including Amadeus,
Worldspan, NIS Europe, Conferma, SAP,
e-travel, Micros Fidelio and Ickenham
Business Travel. |
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